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Frequently Asked Questions

An official receipt is given through Stripe after you sign up.

Yes, when you pay by Stripe, VSNT.live receives a direct confirmation that you have paid and you are immediately registered.

Nothing at all. We do however suggest you follow along the curated course and lesson order.

Yes, the VSNT.live automatically presents you with a certificate.

No. We have discontinued the practice of offering refunds.

VSNT.live staff are happy to set up a Zoom interview and guide programs through what we can offer Professors and students in your program.

VSNT.live is open to its members 24/7 – all year long.

VSNT.live is NOT open to everyone. Members must be either: a licence mental health professional, or a student in an accredited mental health University program.

Yes! VSNT.live is a great opportunity for working mental health professionals  or students interested in learning more about Narrative Therapy.

Username login and passwords can sometimes get lost. Please check your junk mail, and/or if you haven’t received anything within 10 minutes, please contact VSNT.live staff.

Your course certificates may be found at the bottom of your member dashboard in the completed courses section. Click the “View Certificate” link in each course.

Clicking ” View Certificate” will open up a new window or tab with your certificate. You can print it from here, or save it to pdf by hovering over the image of the certificate, which will bring up a gray box at the bottom of the page, with an option to download as a pdf (the image of the computer with an error pointing down).

VSNT.live membership payments are registered in US dollars, however you can pay with a European credit card.