Please read these Terms of Service (“Terms”) carefully before using the VSNT.live website (the “Site”) operated by Yaletown Family Therapy Inc. (“us”, “we”, or “our”).

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site.

By accessing or using the Site you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Site.

Any legislation or professional rules of conduct governing any user of this website continue to apply.


 By using the Site, you agree that All INFORMATION including but not limited to videos, audios, webcasts, slides, transcripts, articles found on the Site is, and must be treated as, confidential client information (collectively the “Client Information”).

Accordingly, you:

  • will NOT share any Confidential Information of any kind found on the Site with anyone other than another paid member of the Site (“Other Member”) not in breach of the Terms.
  • will NOT share any information or videos, audio recordings, webcasts, slides, transcripts, articles or any other Client Information in any public or private forums including without limitation University classes, professional workshops and presentations or with any students, professional and non-professional colleagues, co-workers, clients, professors, friends, family or anyone else, except for Other Members.

If you do share any Client Information found on or downloaded from the Site, you agree that this will constitute an intentional breach of the professional code of ethics of your current or anticipated professional and educational governing body(ies) and associations. You agree to report if you have grounds to believe any Other Member has or will share Client Information in contravention of these Terms. Failure to do so will constitute a breach of your obligations under these Terms.

You agree that if we have reasonable grounds to believe you have breached your confidentiality obligations by disclosing, sharing or publishing any Client Information in contravention of these Terms, we may disclose all records and your personal information relating to the alleged breach to any professional and/or educational governing body(ies), mental health boards, associations, public or private agencies, payers and other related professional groups with which you are, or may become, associated.

You understand that this disclosure to third parties may result in suspension, sanction, discipline, termination or other forms of penalty or disclosure that may have direct or indirect financial impacts and you waive and release us from all claims with respect to any such loss.

Where we have grounds to believe that you have breached your confidentiality obligations by disclosing, sharing or publishing Client Information in contravention of these Terms, we may terminate your membership or use of the Site without refund or compensation.

Lack of awareness or misunderstanding of your ethical, professional and contractual obligations is not a defence.

Acceptable Use

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print text, images, audio material, video material and audio-visual material from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public, including in any educational setting(s);
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website except for content specifically and expressly made available for
  • use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website;
  • use this website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
  • use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any malicious computer software;
  • transmit or send unsolicited commercial communications; or,
  • use this website for any purposes related to marketing without our express written

Restricted access 

Access to all areas of this website is restricted to the registered VSNT.live member. We reserve the right to restrict access to any areas of this website, or indeed this entire website, at our discretion.

We may disable your user ID and password in our sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your acceptance to these Terms is equivalent to your provision of written consent in respect of the same.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
Your user content must not engage in:

  • communication that is harassing or demeaning to any individual;
  • behaviour that is harassing or demeaning to any individual;
  • the sexual harassment of any individual;
  • the exploitation of or discrimination against any individual, sexually, financially, or in any other

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint or any user content that is in violation of any professional or other obligations in respect of the confidentiality of such content. A breach of these expectations may result in the revocation of your access and reporting of any related professional or other misconduct.

We reserve the right to edit or remove any material submitted to this website, or stored on our servers, or hosted or published upon this website.

Notwithstanding our rights under these Terms in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties and limitation of liability

This website is provided “as is” without any representations or warranties, express or implied, including in relation to any innovative content. We make no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, we do not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

We will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website for any losses or any kind. By using this website, you agree that the limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

You agree that you will not bring any claim personally against our officers, employees, agents, successors, assigns, and sub-contractors in respect of any losses you suffer in connection with the website.

Indemnity and waiver

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these Terms, or arising out of any claim that you have breached any provision of these terms and conditions.

You waive all claims you may have against us, our directors, officers, agents, employees, assigns and affiliates, whether known or unknown, with respect to our disclosure of information to third parties in accordance with these Term and your use or reliance of the Site and the Client Information contained therein.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal     with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/ or bringing court professional regulatory proceedings against you.


We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Incorporation by reference

You agree that these Terms may incorporate other terms and conditions by reference. You acknowledge that you have had an opportunity to review and access those terms and conditions so incorporated.

Agreements, acknowledgements and representations forming part of the subscription, signup and checkout processes are incorporated into these Terms, and unless expressly stated, where there is a conflict, the obligations and representations set out in the subscription, signup and checkout process will prevail.

Law and jurisdiction 

These terms and conditions will be governed by and construed in accordance with the governing laws of Canada, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

Privacy policy

You have read Yaletown Family Therapy Inc.’s website Privacy Policy [insert link], the terms of which appear on this site and are incorporated into these terms of use. You agree that the terms of the Privacy Policy are reasonable. You consent to the collection, use and disclosure of your personal information by Company or its agents or representatives in accordance with the terms of and for the purposes set forth in the Privacy Policy.